1. Who we are

WSP Systems bv
Industrieweg Noord 12
3958 VT Amerongen
The Netherlands

T: +31 (0)343 48 15 80
E: info@wspsystems.com
W: www.wspsystems.com
WSP Systems bv is the data controller responsible for the processing of personal data as described in this privacy policy.

2. Which personal data we process

We process personal data that you provide to us directly or that is necessary for the use of our services.
Depending on your relationship with WSP Systems bv, we may process the following types of personal data:

• name and contact details
• company information
• job title and function details
• email address and telephone number
• billing and payment information
• user and account information
• communication and support data
• IP addresses and browser information
• website and system usage data and logs

3. Why we process personal data

We process personal data for the following purposes:

• entering into and performing agreements
• delivering products and services
• support, maintenance, and system management
• communication with customers, suppliers, and business relations
• invoicing and administration
• compliance with legal obligations
• protecting systems and data
• improving our services
• analysing website usage
• marketing and relationship management activities

4. Legal basis for processing

We only process personal data when there is a valid legal basis to do so, including:

• performance of a contract
• compliance with legal obligations
• legitimate interests
• consent of the data subject

Where processing is based on consent, consent may be withdrawn at any time.

5. Sharing personal data with third parties

WSP Systems bv may share personal data with third parties where necessary for our services or to comply with legal obligations.
Examples include:

• hosting and cloud service providers
• IT and software suppliers
• communication and support service providers
• payment and administrative service providers
• security and analytics providers
• government authorities where legally required

Where required, we enter into data processing agreements with parties processing personal data on our behalf.

6. International data transfers

If personal data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with the GDPR, for example through the use of European Commission approved standard contractual clauses.

7. Cookies and website usage

Our website may use cookies and similar technologies for:

• proper website functionality
• security and session management
• website usage analysis
• improving performance and user experience

Where legally required, we request consent before placing analytical or marketing cookies.

8. Security of personal data

WSP Systems bv takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.
Examples of security measures include:

• encrypted connections
• firewalls and network security
• access control and authentication
• logging and monitoring
• secure storage environments
• regular security updates

In addition, we register and assess security incidents and data breaches in accordance with applicable laws and regulations.

9. Retention periods

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Examples include:

• financial administration: minimum of 7 years
• contact and relationship data: for the duration of the business relationship
• support and log data: as long as necessary for service and security purposes
• marketing data: until an objection is made or consent is withdrawn

10. Your rights

You have the right to:

• request access to your personal data
• request correction of your personal data
• request deletion of your personal data
• restrict processing
• object to processing
• withdraw consent
• request data portability

Requests may be submitted to info@wspsystems.com.
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

11. Changes to this privacy policy

WSP Systems bv reserves the right to amend this privacy policy. The most recent version will always be published on our website.
We recommend reviewing this privacy policy regularly.